DoorDash launches AI chatbot for ordering with text and photos
7 reported
DoorDash announced on Thursday the launch of a new AI chatbot called “Ask DoorDash” that allows users to order food and groceries using text prompts and photos. The chatbot enables users to search the app in their own words rather than scrolling through restaurants and stores to build a cart. Users can tell the chatbot what they are in the mood for, share a recipe link to find items, or describe a reservation they are looking for. The app can build a grocery cart based on a photo from a cookbook, a picture of a grocery list, or a recipe, and will prompt users to check if they already have staples like sugar and butter. For food orders, users can ask for a “filling dinner for a family of 4” and the app will surface restaurants with a personalized explanation. The chatbot is rolling out on iOS in select regions for restaurant search, grocery shopping, and within DoorDash Reservations, with a wider U.S. rollout planned in the coming weeks.
What’s reported
DoorDash announced the launch of “Ask DoorDash,” an AI chatbot for ordering food and groceries.
Users can search with text prompts or photos instead of scrolling through restaurants and stores.
The app can build a grocery cart from a cookbook photo, a grocery list picture, or a recipe.
The chatbot prompts users to check if they already have staples like sugar and butter.
For food orders, users can describe needs like “filling dinner for a family of 4” and get restaurant suggestions with personalized blurbs.
The chatbot is rolling out on iOS in select regions for restaurant search, grocery shopping, and DoorDash Reservations.
A wider U.S. rollout is planned in the coming weeks.
Sources: TechCrunch
