8 reported
A water supply failure at Gatwick airport left passengers without access to working toilets, bars, restaurants, or running water on Sunday. Bottled water was distributed to travellers, and flights were not affected. The utility company SES Water reported interruptions in several postcode areas and stated that its Bough Beech water treatment works had resumed operation, with water treatment underway before services could return to normal. Passengers and a former MP posted on social media describing the lack of communication and the closure of facilities, including restaurants and toilets.
What’s reported
A water supply failure at Gatwick affected both terminals, leaving toilets, bars, and restaurants without running water.
Bottled water was made available to passengers and staff; flights were not affected.
SES Water reported interruptions in postcode areas TN11, RH1, RH6, and RH10.
SES Water stated at 2pm that its Bough Beech water treatment works were back up and running, but water needed to be treated before services could return to normal.
Passengers posted online about being unable to get hot drinks, wash hands, or fill water bottles.
The TalkTV presenter Julia Hartley-Brewer posted on X that there was no running water across the entire airport.
Former MP and government “music champion” Michael Dugher posted on social media criticizing the lack of seating in closed restaurants and bars.
Passenger Roger Wood from Tunbridge Wells, Kent, reported no communication upon arrival at the south terminal around 11am.
Key figures
Julia Hartley-Brewer, TalkTV presenter
Michael Dugher, former MP and government “music champion”
Roger Wood, passenger from Tunbridge Wells, Kent
SES Water, utility company
Gatwick airport
Sources: The Guardian