Craneware reports data theft in cyberattack on healthcare billing systems
8 reported3 unconfirmed
U.K.-based healthcare billing software maker Craneware is responding to a cyberattack in which hackers stole a “significant volume” of customer data from its systems, the company said on Monday. The company stated that the hackers appear to have been expelled from its systems, but its investigation into the breach is ongoing, according to a statement filed with the London Stock Exchange. Craneware’s flagship accounting and billing software is used by thousands of clinics, hospitals, and pharmacies across the United States. The company did not specify exactly what kinds of data were taken, only noting that a “percentage” of employee data, customer data, and partner records had been exfiltrated. Craneware CEO Keith Neilson did not respond to TechCrunch’s questions about the incident or whether the hackers have made any demands. After publication, Craneware’s chief growth officer Ian Armstrong said the company was still investigating but did not comment further. It is not yet clear if the company’s systems can receive email amid the ongoing cyberattack.
What’s reported
Craneware is a U.K.-based healthcare billing software maker.
The company said hackers stole a “significant volume” of customer data.
Hackers appear to have been expelled from Craneware’s systems, but the investigation is ongoing.
Craneware’s software is used by thousands of clinics, hospitals, and pharmacies across the United States.
The company noted that a “percentage” of employee data, customer data, and partner records were exfiltrated.
Craneware CEO Keith Neilson did not respond to TechCrunch’s questions about the incident or ransom demands.
Chief growth officer Ian Armstrong said the company is still investigating but did not comment further.
It is unclear if Craneware’s systems can receive email during the cyberattack.
Open questions
What specific types of data were stolen.
Whether the hackers have made any demands, such as a ransom.
Whether Craneware’s systems can receive email during the attack.
Key figures
Keith Neilson, CEO of Craneware
Ian Armstrong, chief growth officer of Craneware
Sources: TechCrunch
